As we reflect and look back on the past 30 years, it isn’t a catalogue of achievements that we are most thankful for—it is the people; our customers, our business partners and our employees are the ones who have truly made all of this possible.
At JUMBO, we don’t just want to be known for serving quality food of great value in a comfortable and friendly environment. More than that, it is getting to be a real part of our customers’ lives, partaking in (and not just playing host) to their most special moments and occasions that we are most proud of. Nothing warms our hearts more than the clinching of a business deal taking place over a meal at JUMBO Seafood, or when we get to share in the celebration of grandma’s 80th birthday dinner at Chui Huay Lim. It is in these significant moments, moments important to our customers, that we remember exactly why we do what we do.
And we can only do what we do because of the unwavering support from our business partners and suppliers, who have worked and grown with us over the years. These are partnerships forged that, we hope, has not been unilateral, but one characterized by growing together; the one constantly bolstering the other.
Of course, we could not forget the true backbone of this company—our employees. At JUMBO, we firmly believe that when we take good care of our staff, they, in turn, will take good care of our customers; therein lies a fundamental commitment to bring out the best in our people by providing continual education and learning opportunities for them. Having been certified by the Workforce Development Agency as a Workforce Skills Qualification (WSQ) Approved Training Organization, as well as being an Institute of Technical Education (ITE) Approved Training Centre, we are equipped to conduct various internal training programmes on anything from food hygiene, to leadership skills and English communication classes. In the grand scheme of things, it is this continuous elevation of our staff’s capabilities and their morale that has enabled us to go the distance.
As we look back on this 30 year journey, it has truly been a spectacular one. But no matter the number of competitive strengths and advantages JUMBO builds for itself; what has always been and will continue to remain at the heart of our business is the people. We owe a great debt to the men and women who serve their roles daily with immense pride and passion—and this year, as we celebrate our anniversary, we also celebrate them. Read on for more of our employees’ stories; find out why they love JUMBO and how we have been a part of their growth!